What can we offer you?

Medicines Sales

We keep a wide range of over the counter medicines and also vitamins and mineral supplements.

Repeat Prescription Collection Service

We offer a repeat prescription collection service from local surgeries. Please see Repeat Prescription Collection Service for more details on the steps involved, and how to register

Repeat Dispensing

We can dispense NHS repeat dispensing prescriptions issued by your doctor. Ask us for more information about this service.

Emergency Supplies

If you need one of your regular medicines in an emergency when you are unable to contact your doctor, we may be able to help

We must stress that this can only be done in genuine emergencies and it may incur a charge.

Emergency Hormonal Contraception

The Pharmacist may be able to supply the EHC without a prescription to patients who require it. If we are unable to help you then we will refer you to other services that may help.

'Free' Stop Smoking Service

We are able to offer you 'Free of Charge' items, gums, patches, etc to help you give up smoking (NHS regulations apply).

Holiday Healthcare

We can advise on medical requirements for travellers, including anti-malarial treatments.

Dispensing

We dispense NHS & private prescriptions and will give advice on how to get the most benefit from your medicines. We keep a comprehensive stock of medicines and use a fast and efficient wholesaler service to enable us to fill all prescriptions promptly.

Medicine Containers

All medicines are dispensed in child resistant containers unless you request us not to. Please remember: Keep all medicines out of reach and sight of children. Our pharmacist can advise you on safe storage of medicines.

Unwanted Medicines

Please return all unwanted medicines to the pharmacy where we will dispose of them safely.

Health Advice & Self Care

The pharmacist and our trained assistants are avaliable for advice on all medicines and minor ailments, if required. We can also give you advice on how to live a healthy life, for example, advice on how to stop smoking, or healthy diets.

We can direct you to other sources of advice and assistance if we cannot help you ourselves.

Medicines Use Reviews

You can make an appointment with our pharmacist to discuss how you are getting on with your regular medicines. It will allow you to learn more about your medicines and ask any questions you may have, and if you are having difficulties taking your medicines our pharmacist may be able to assist. Ask for more details on this service.

Patient Medication Records

Our computer allows us to keep records of all your prescriptions dispensed by us. This helps us check for possible problems, such as reactions between medicines and will help us deal with any queries you may have.

We comply with the Data Protection Act and the NHS code of practice on confidentiality.

Minor Ailments

Any patient who is exempt and is registered with Lambeth GP presenting with a minor ailment will be eligible for the minor ailment scheme Cam Pharmacy.

Complaints Procedure

Our aim is to give the highest possible standard of service. We would like you to tell us what you think about the service we provide at this pharmacy. If you have any comments, suggestions or complaints, please speak to a member of staff, or Contact Us.

We welcome any general comments about the services we provide and any suggestions of ways in which we can improve our services to you.

We operate a complaints procedure as part of the NHS system for dealing with complaints. Our system meets national criteria. Our Complaints Manager, Mr A Quershi will give you further information.

You may also seek advice from the local Patient Advice and Liasion Service.